Managed IT services that relieve you of stress

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In a post-pandemic world, most people are concerned about stress in their everyday lives. Interestingly, Hawaii remains one of the least stressed states in the U.S. It has one of the lowest percentages of adults in poor health and has the highest job security.

But everyday stressors can’t be avoided. For small and mid-sized businesses (SMBs), in particular, managing complex IT issues can be stressful — even for SMBs in Hawaii. This is why SMBs turn to a managed IT services provider (MSP).

What services do MSPs offer?

MSPs offer a wide range of services, which include:

Network evaluation

Network evaluation involves conducting thorough assessments and audits to identify the vulnerabilities of an IT infrastructure. As an objective third-party, MSPs can analyze your network architecture, hardware and software configurations, and security protocols in order to check traffic patterns, identify operational bottlenecks, and assess potential points of failure. These evaluations will then allow the MSP to recommend and implement preemptive measures to address any network issues.

Network implementation

This service involves deploying a new network infrastructure or upgrading an existing one. An MSP will provide a meticulous roadmap on how to implement such plans while making sure that the new network will integrate seamlessly with your existing systems. This minimizes disruptions in your daily operations and spares your staff from unnecessary technical headaches.

Network security

When it comes to defending against ever-evolving cyberthreats, an MSP can offer you the necessary safeguards to protect your systems and data. These comprehensive safeguards typically include firewalls, encryption protocols, intrusion detection, and regular security updates. MSPs have a proactive approach to security and will continuously monitor, assess, and update your security measures. That way, you can run your business with peace of mind.

Network support

Your MSP will make sure that your IT network will continue to be stable, reliable, and running optimally at all times. With network support services, your MSP will provide continuous monitoring, proactive troubleshooting, and regular maintenance to identify and preempt any issues that may arise. MSPs will make sure your business operations run smoothly by anticipating problems before they happen.

Desktop support

MSPs can also attend to issues encountered by individual end-users at their workstations. They can troubleshoot software problems, resolve hardware issues, or configure applications for your staff. MSPs provide technical assistance so that every workstation in your company is fully optimized.

Server support

The servers are the backbone of any IT infrastructure. Servers store your data and host the applications you use. To make sure your servers are always up and running, an MSP will oversee server configurations, updates, backups, and security protocols on a regular basis.

Data backup and recovery

You can protect your data in two ways. One way is to protect your network which houses your data, while another way is to keep secure data backups in an offsite location. Your MSP can make sure that you have redundant data that’s consistently updated and stored safely and securely. Should you experience hardware failure, a natural disaster, or a cyberattack, you’ll always have readily accessible copies of your data stored safely somewhere else. This makes disaster recovery much more efficient, ensuring business continuity and resiliency.

Email filtering

Providing security for your network involves filtering the many emails that enter your system. This is necessary because phishing and other malware attacks are often carried out via email. Your MSP can implement filters that screen and manage incoming and outgoing emails aimed at reducing the chances of security breaches via email-based attacks. Email filtering also improves communication efficiency within your network by eliminating unwanted spam and other irrelevant messages.

Leave your IT to MSPs, so you can focus on your business goals. Our experienced and reliable staff offer friendly service. Partner with us, and we’ll make sure you and your staff remain as stress-free as the rest of Hawaii. Contact us to know how we can help you.